![]() A checkmark simply tells the AirPort that you are aware of the issue and you have chosen to ignore it. Important: You must reset the Wi-Fi base station using the reset switch to re-enable checking for the conditions you ignored.Įliminating the blinking, amber status light may require making changes to a specific setting, or putting a checkmark in the "Ignore" checkbox beside any option you don't wish to change. Respond to each item until there are no more items listed. ![]() The Status window lists any conditions that require your attention. When the Summary window appears, double-click the amber circle to the right of Wi-Fi base station Status to open the Status window. Note: If you have more than one Wi-Fi base station, double-click on the icon for the Wi-Fi base station that has the amber circle next to it. In the AirPort Utility window, locate your Wi-Fi base station and double-click on it to open the Summary window. Note: You may also locate and download the latest Wi-Fi base station firmware and software by clicking here. In Microsoft Windows, AirPort Utility can be located by clicking Start > All Programs > AirPort. In Mac OS X, AirPort Utility is located in the Applications > Utilities folder. Do not use any version of AirPort Utility earlier than 5.0. You may also choose to launch AirPort Utility at any time. Keep in mind that some internet plans have terms and conditions that allow for internet throttling, so you may not be able to resolve the slow connection issues from throttling.AirPort Utility 5.2 or later opens automatically if your Wi-Fi base station requires your attention. If you notice that your provider seems to be throttling your internet unfairly, let your ISP know. Call them, email them and visit a retail store with your speed test data in hand.If illegal content transmission resulted in no service, pay any related fines and talk to your provider about how you can get service restored.If late payments have resulted in disconnection, talk to your provider about paying to restore your internet service.For instance, you may have to wait out weather issues that have taken down cables. Some provider-related problems are out of your control.You can use platforms like Downdetector to check this, which tracks outages for major ISPs. There’s a weather- or disaster-related network issue.You were illegally transmitting/storing specific types of information.You might be blocked entirely from Wi-Fi due to any of the following problems that can only be fixed by your ISP: If it can pick up a signal in a closer room, you may need a Wi-Fi extender. If you normally have a strong signal in rooms far away from your router but suddenly can’t connect, take your device closer to your router. Check to see if moving your device closer to your router helps you connect.Sometimes, certain websites or servers go down. ![]()
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